Privacy Policy

Effective Date: January 2026

Garromuir Kennels & Cattery is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use and store your information in accordance with UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect the following information when you contact us or make a booking:

• Name, address, email address and telephone number
• Emergency contact details
• Pet information (including breed, age, medical history and vaccination status)
• Booking and service details

2. How We May Use Your Information

We use your information to:

• Manage and process bookings
• Contact you regarding your pet’s stay
• Provide appropriate care, including feeding and medication
• Meet legal, licensing and veterinary requirements

3. Legal Basis

We process your data under the following lawful bases:

• Contract – to provide our services
• Legal obligation – to comply with regulations
• Legitimate interests – to manage bookings and communication

4. Data Sharing

We do not sell your data. We may share information where necessary:

• With veterinary professionals in an emergency
• With regulatory authorities if required

5. Data Security & Retention

Your data is stored securely and only accessed by authorised staff.
We retain information only as long as necessary for business, legal and licensing purposes.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion (where legally permitted)
• Request a copy of your data

To exercise your rights, contact us at:
📧 garromuir.kennel@btconnect.com

7. Website Use

Our website may collect basic usage data (such as IP address or browsing behaviour) to help improve performance and user experience.